Afori builds an AI platform purpose-built for insurance brokers. It focuses on reducing back-office workload so brokers can spend more time on client service and advice. The platform automates routine administrative work by using insurance-specific AI agents that support and partially take over tasks - starting from how information enters the brokerage through emails, notes, and documents.
On the website, Afori describes functionality such as intelligent classification and conversion of communications into concrete tasks, and assistance through a personal AI assistant that understands industry processes and terminology. The company also emphasizes compliance and security: it states its processes are GDPR-compliant and cites ISO certification as well as hosting in Germany/Europe. The product is positioned as an integrated solution that connects to a broker's existing workflow and helps manage ongoing cases from start to finish.
