23 Eskalationsmanagement-Jobs

Berlin, Deutschland (Hybrid)

THE ROLE & THE TEAM As a Customer Relations Expert, you’ll go beyond frontline support to own the resolution of our most complex and sensitive customer cases.

Berlin, Deutschland (Vor Ort)

About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them.

Hamburg, Deutschland (Vor Ort)

Act as the main contact for key merchants, coordinating continuously between internal tech/ product teams and merchant needs to build strong,…

Zug, Kanton Zug, Schweiz (Hybrid)

150.000–250.000 CHF pro Jahr

About Kiteworks Kiteworks empowers organizations by ensuring secure and compliant data exchanges across all channels, including email, file sharing,…

Berlin, Deutschland (Vor Ort)

67.500–90.000 $ pro Jahr

The Associate Account Manager role is a new and developing function at Navan within the wider Account Management department.

Hamburg, Deutschland (Vor Ort)

ab sofort das erwartet dich Zentrale Ansprechperson unserer Kunden – vom Go-live über den laufenden Betrieb Management und Steuerung von Eskalationen…

Berlin, Deutschland (Hybrid)

Lumiform ist eine spezialisierte Software, mit der Frontline-Teams Inspektionen, Audits und Checklisten skalierbar über viele Standorte hinweg durchführen.

Remote (weltweit)

About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care.

München, Bayern, Deutschland (Hybrid)

Department: Customer Success Employment type: Full-time Location: Madrid / Munich Workplace: Office / on-site with customers, (with up to 2 days home…

München, Bayern, Deutschland (Vor Ort)

About the Role As Lead Technical Service Center & Operations, you will build the central technical service function from the ground up.

Remote (weltweit)

130.000–190.000 $ pro Jahr

WordPress VIP is the world’s leading enterprise content management platform.

München, Bayern, Deutschland (Vor Ort)

about us STARK is a new kind of defence technology company revolutionising the way autonomous systems are deployed across multiple domains.

Neuchâtel, Schweiz (Hybrid)

About Hilo by Aktiia High blood pressure is the world’s most common disease, causing 18M deaths each year.

Kanton Zürich, Schweiz (Hybrid)

Du unterstützt den Team Lead bei der fachlichen Weiterentwicklung der Abläufe und digitalen Lösungen im Customer Operations Bereich für Homegate,…

Metzingen, Baden-Württemberg, Deutschland (Vor Ort)

Deine Mission & Herausforderungen Als erfahrener und Software affiner Fertigungsgruppenleiter übernimmst du eine zentrale Rolle beim Aufbau und der…

Riederich, Baden-Württemberg, Deutschland (Vor Ort)

You are part of the service engineer team and report to the service engineer lead.

Metzingen, Baden-Württemberg, Deutschland (Vor Ort)

Your mission & challenges As an experienced and software-oriented Production Team Lead, you will play a key role in building and leading our team…

Berlin, Deutschland (Hybrid)

We are looking for a Global Director of Customer Experience to lead our global Customer Success Managers and Technical Support Specialists.

Berlin, Deutschland (Vor Ort)

about the role This is a combined role covering two closely related responsibilities: acting as the appointed MLRO (Geldwäschebeauftragter) for…

Kanton Zürich, Schweiz (Hybrid)

Deine Mission Du übernimmst die fachliche Verantwortung für besonders komplexe, eskalierte und bereichsübergreifende Kundenanliegen über Flatfox ,…