FlowLyne

We build AI telephone assistants specifically for car dealerships and workshops. FlowLyne answers calls in a way the caller experiences as ‘human’ and keeps lines available so customers don’t get stuck in a queue. Depending on how you configure the assistant, it can handle routine requests like opening hours, appointment-related questions, and repair status inquiries, and it can also record or trigger next steps when a human handover is needed.

For car dealerships, we focus on tasks such as booking workshop and tire-change appointments, forwarding calls to the right contact person based on the caller’s intent, and capturing leads so no inquiry is lost - including after business hours and on weekends. Our site also highlights measurable outcomes like 200,000+ calls handled and 20,000+ appointments booked (as stated on our website). We further describe a native integration with softNRG that allows our AI to access the softNRG calendar directly for real-time appointment operations, with booked appointments appearing in the softNRG ‘quarantine’ for dealership control.